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Support

Phemilo Support

Need help with Phemilo? Contact us at support@phemilo.app.

For faster help, include:

  • App version
  • iPhone / Apple Watch model
  • iOS / watchOS version
  • What happened and steps to reproduce
  • Screenshots if useful

Purchases

Phemilo subscriptions and AI credits use Apple In-App Purchase. You can restore purchases in Profile > Settings > Purchases & Support. Refund requests are handled by Apple at reportaproblem.apple.com.

Privacy and account data

You can manage analytics, AI logging, account-backed data, and local/iCloud deletion in Profile > Settings > Data & Privacy.

Helpful links

How do I restore purchases?

Open Profile > Settings > Purchases & Support and use the restore option.

Where can I delete app data?

Open Profile > Settings > Data & Privacy to manage local, iCloud, analytics, AI, and account-backed data.

Is Phemilo medical advice?

No. Phemilo is a fitness tracking and coaching app. It does not provide medical diagnosis, treatment, or emergency recommendations.

Medical notice

Phemilo is a fitness tracking and coaching app. It does not provide medical diagnosis, treatment, or emergency recommendations.